Ƶ Legal Portal
Japan Terms of Service
ѥ`ӥԼ
Last updated March 29, 2024
ոգ2024329
Welcome to the future of mapping! We're glad you're here.
ޥåԥδؤ褦ʤƤѤǤ
This website, and www.mapbox.com (the "site"), is owned and operated by Ƶ, Inc. and our direct and indirect wholly-owned subsidiaries ("Ƶ", "we" or us). By using the site, services and our proprietary software and related data we make available to you via the site or a third-party marketplace (Marketplace), or map content we make available to you through the services (all the foregoing collectively, "Services"), you agree to be bound by the following Terms of Service, as updated from time to time (collectively, the "Terms"). Please read them carefully. If you dont agree to these Terms, you may not use the Services.
Υ֥ȡwww.mapbox.comϡƵ, Inc.ӤֱgӤȫӻ磨Ƶ֤ϡФˆӤƤޤȡϵߤΥީ`åȥץ쥤ީ`åȥץ쥤ͨƵ礬͘ṩ륵`ӥӤ˵ԤΥեȥvǩ`֤ϥ`ӥͨƵ礬͘ṩޥå?ƥģϼǤtƤơ`ӥȤޤä뤳Ȥˤꡢ͘ϡʱ¤¤Υ`ӥԼtƤơԼȤޤ˾뤳Ȥͬ⤷ޤ褯iߤ͘Լͬ⤷ʤϡ`ӥä뤳ȤǤޤ
If you reside in Japan or if your principal place of business is in Japan, your access and use of Services is governed by these Japan Terms of Service.??
͘ձ˾סϡ֤Ϥ͘Iձˤϡ`ӥؤΥӤäˤϡΥѥ`ӥԼmäޤ
Signing up
å
- In order to use most Services, you must register for or authenticate into a Ƶ account. To use our Services through a Marketplace, you may additionally or alternatively be required to register for or authenticate into a separate account for that Marketplace. When you use our application program interfaces (APIs), including our SDK Registry/Downloads API, each request to an API must include one of your account's unique API keys.
`ӥδ֤ʹäˤϡƵȤ˵h֤J^Ҫޤީ`åȥץ쥤ͨƵα`ӥäˤϡ˼Ӥ֤Ϥ˴ơe;ԓީ`åȥץ쥤ΥȤεh֤J^ҪʈϤޤSDK Registry/Downloads APIॢץꥱ`?ץ?`եAPIʹäϡAPIؤθҪϡ͘ΥȤιФAPI`Τ1ĤҪޤ
- Please carefully guard the security of your account and monitor use of your API keys. You are responsible for all use of the Services under your account, whether or not authorized, including any use of your API keys. At our discretion, we may make limited exceptions to this policy for unauthorized use of your account if you notify us of the problem promptly.
ȤΥƥؤ˱͘δʱ`ʹäӤƤ͘ϡ^Ƥ뤫ˤ餺͘ΥȤǤα`ӥȫƤʹäΤޤʱ`ʹäߤޤ͘٤䤫˵֪ͨϡϡβˤꡢ͘ΥȤβʹävơĤ褱뤳ȤǤޤ
- You must be 18 years or older to use the Services. By registering as a user or providing personal information on the site, you represent that you are at least 18 years old.
`ӥäˤϡ18rϤǤҪޤ``ȤƵh֤ϱȤǸ鱨ṩ뤳Ȥˤꡢ͘ϡ18rϤǤ뤳Ȥޤ
- If you are entering into this agreement on behalf of your company or another legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" will mean the entity you represent.
͘͘λ֤ϤηˤƱsYϡ͘ϡԓˤԼ˾ޤФƤ뤳ȤΈϡ͘ϡ͘뷨ˤζޤ
Our services
Υ`ӥ
- Subject to these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license and right to (i) incorporate the Services in Licensed Applications (as defined in the Product Terms), and? (ii) make the Services as incorporated in Licensed Applications available to End Users (as defined in the Product Terms).?? Your right in (i) above includes the right to access and use the Services in a Licensed Application for non-production use (i.e., used solely for your internal development, evaluation, testing and demonstration and not in the course of any business operation, process or analysis) as long as your Licensed Application is not related to vehicle usage.?? Your right in (ii) above is conditional upon purchasing an additional license for a Licensed Application when required under these Terms.
Լˏϡ(i)`ӥ饤ץꥱ`ץȹԼˤƶxޤ˽Mzळȡӡ (ii)饤ץꥱ`˽Mzޤ줿`ӥɥ``ץȹԼˤƶxޤäǤ褦ˤ뤿ΡǶռġjɲܡ֥饤ܡȡܤΥ饤Ә͘ṩޤӛ(i)Τ͘Θˤϡ͘Υ饤ץꥱ`܇IʹävBʤޤꡢuƷʹãʤ͘ڲǤ_kuƥȡӥǥȥ`ΤˤΤʹä졢ʤI\ӡץ֤Ϸ^̤ǤʹäʤȣΤ˥饤ץꥱ`ڤα`ӥ˥ʹäޤޤ ӛ(ii)Τ͘ΘϡԼ˻ŤҪȤϡ饤ץꥱ`ӥ饤ُ뤹뤳ȤȤޤ
- If your Licensed Application is related to vehicle usage, you must purchase a separate development license for non-production use and a separate commercial license for production use under an active order before accessing or using Services in your Licensed Application.? For purposes of these Terms, vehicles include ground, aerial, manned and unmanned vehicles and vehicle usage includes (i) applications primarily intended for use within vehicles, or (ii) use in any vehicle system or component thereof (whether installed in a vehicle during manufacture or thereafter).
͘Υ饤ץꥱ`܇IʹävBΤǤϡ͘ϡ͘Υ饤ץꥱ`ˤƱ`ӥ˥֤ʹäǰˡЄעĤ˻ŤuƷʹäΤ_kå饤uƷʹäΤå饤e;ُ뤹Ҫޤ Լˤơ܇Iˤϡ܇I܇I܇Iӟo܇Iޤ졢܇Iʹäˤϡ(i)Ȥ܇IڤǤʹäץꥱ`֤(ii)܇IƥϤΥݩ`ͥȣuФ܇I˴d줿֤ϤԽ˴d줿ޤǤʹäޤޤ
- If your Licensed Application is a D2C Licensed Application (as defined below) but not related to vehicle usage, you are not required to purchase a separate commercial license for production use.? If your Licensed Application is a D2C Licensed Application but related to vehicle usage, you are required to purchase an additional license as described above.? For all other Licensed Applications, you must purchase a separate commercial license under an active order before accessing or using Services in your Licensed Application for production use (including business-to-business applications, internal-only applications, and applications developed for use by end users of your business customers).? A Direct-to-consumer (D2C) Licensed Application is a Licensed Application downloadable or accessible on a public website for which the general public may, through online self-service, obtain a license to use all free and premium features.
͘Υ饤ץꥱ`D2C饤ץꥱ`¤˶xޤǤꡢġ܇IʹävBʤϡ͘ϡuƷʹäΤå饤e;ُ뤹ҪϤޤ ͘Υ饤ץꥱ`D2C饤ץꥱ`Ǥꡢġ܇IʹävBϡ͘ϡӛΤȤꡢӤΥ饤ُ뤹Ҫޤ Τ٤ƤΥ饤ץꥱ`ˤĤƤϡ͘ϡuƷʹäΥ饤ץꥱ`Igץꥱ`ڌåץꥱ`Ӥ͘ηͤΥɥ``ʹä뤿_k줿ץꥱ`ߤޤˤƱ`ӥ˥֤ʹäǰˡЄעĤ˻Ťe;å饤ُ뤹Ҫޤ ˿ֱ2䣩饤ץꥱ`Ȥϡһ㥦֥Ȥ`ɿܤ֤ϥܤʥ饤ץꥱ`Ǥꡢһߤ饤ե`ӥͨơ٤Ƥϼӥץߥܤʹä뤿Υ饤ȡä뤳ȤǤΤޤ
- Contact us if you are looking to use enterprise-only products and services or obtain additional volume-based discounts.
˾äuƷ䥵`ӥ֤Ӥ٩`θϣγϤϡˤʤϤ碌
- We may choose to make available to you products and services that are in beta, being provided for internal evaluation or trial, or otherwise not generally available (Evaluation Products). By accessing such Evaluation Products, you agree to only use them for internal evaluation or testing purposes. Upon our written request, you shall immediately cease all use, and destroy all copies, of Evaluation Products, and you shall provide us with written certification of such deletion.
ϡ٩`Ʒӥ`ӥϥȥ饤ȤṩƷӥ`ӥ֤ϤһṩƤʤƷӥ`ӥƷ͘ṩ뤳Ȥxk뤳ȤǤޤƷ˥뤳Ȥˤꡢ͘ϡu֤ϥƥȤΤߤĿĤȤƤʹä뤳Ȥͬ⤷ޤ͘ϡΕˤҪՈ˻ŤƷȫƤʹäֱֹƷȫƤΥԩ`ƗԓƗˤĤƤΕˤ^ΤȤޤ
End Users and Notification
?``֪ͨ
- You may not allow your End Users or other third parties to use the Services in any way that would be a violation of these Terms if done by you, and you agree to take reasonable efforts to prevent such use. You agree to promptly notify Ƶ in writing if you become aware of any misappropriation or unauthorized use of the Services.
͘ϡ͘Ԥ餬ФäϱԼ`Ȥʤ뷽ǡ?``֤Ϥεߤ`ӥä뤳ȤSݤ뤳ȤǤäֹ뤿κĤŬBȤͬ⤷ޤ͘ϡ`ӥΐ֤ϲʹäJRϡƵ٤䤫˕ˤ֪ͨ뤳Ȥͬ⤷ޤ
Service Terms & Policies
`ӥԼӷ
- You will comply with these Terms, our Japan Product Terms, Data Processing Addendum (for data processed by Ƶ as a processor) and (for data otherwise processed by Ƶ), which govern access and/or use of the Services.
͘ϡ`ӥؤΥ/֤ʹämä롢ԼץȹԼǩ`IIߤȤƤβѲdzˤIǩ`γϣӣѲdzˤIǩ`γϣؤޤ
- In addition to the requirements above, you agree to adhere to the policies posted on this site in conjunction with the Services, including accompanying documentation.
ϼǤҪ˼Ӥ͘ϡ`ӥvȤ˒ؤ뷽루ߤޤؤ뤳Ȥͬ⤷ޤ
- All terms and policies referred to above are incorporated by reference into these Terms.
ӛȫƤҎsӷᘤϡդˤ걾Լ˽Mzޤޤ
Charges and Payment
Ͻ֧B
- You agree to pay all fees owed for your use of the Services, as calculated by our records and based on (i) our publicly available pricing, currently located at, if you use the Services directly through our site or (ii) the pricing included in the listing information accompanying the Services offered via a Marketplace if you transact for use of the Services through such Marketplace. All charges are non-refundable unless expressly prohibited by applicable law. We or a third-party acting on our behalf or pursuant to our instructions (Payment Partner) may invoice and charge you on a recurring basis for any amounts that you owe us, some of which may require advance payments.
͘ϡ()͘αȤֱͨӱ`ӥä볡ϡڤ˒ؤ뵱ι֤()͘ީ`åȥץ쥤ͨƱ`ӥȡФϡީ`åȥץ쥤ͨṩ뱾`ӥ˸椹ꥹ鱨˺ޤ˻Ťμhˤ㤵롢͘ˤ뱾`ӥävƸ٤ȫƤϽ֧BȤͬ⤷ޤä뷨ɤˤʾĤ˽ֹ볡ϤȫƤϽϷǤޤ֤ϵΤϵָʾˏО餹ߣ֧Bѩ`ȥʩ`ϡ֧͘B٤һˤĤƤǰBҪ볡ϤޤˤĤơڵĤˤ͘ФȤǤޤ
- You acknowledge and agree that failure to use the current version of Ƶ Services may result in potentially different (and higher) fees being charged to you, and agree to pay any such fees as calculated by us.
͘ϡѲǤα`ӥ¥Щ`ʹäʤϡʤ루߶ΣϽ𤬤͘Ԥ뤳ȤȷϤͬ⤹ȤȤˡ礬㤷Ͻ֧BȤͬ⤷ޤ
- Late payments may bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less) from the payment due date until paid in full. You will be responsible for all reasonable expenses (including attorneys fees) incurred by us in collecting such delinquent amounts.
֧BWӤϡ֧Bդȫ֧Bޤ1.5ʣ֤ϡͤϡɤˤϤߤʣˤϢ볡Ϥޤ͘ϡͽλˤƵȫƤκĤʷãͻʿäߤޤˤĤΤޤ
- We are not responsible for any bank fees, interest charges, finance charges, over draft charges, or other fees resulting from charges billed by Ƶ or a Payment Partner. Currency exchange settlements will be based on agreements between you and the provider of your credit card or your bank.
ϡѲdz֤֧Bѩ`ȥʩ`ˤϽϡϢϡԽϡ֤ϤϤˤĤΤޤgϡ͘Υ쥸å?`ɤṩ֤Ϥ͘ФȤ͘μԼ˻ŤФޤ
- Our listed fees, whether on this site or accompanying our offering of the Services via a Marketplace, do not include taxes, and you agree to pay all sales/use, gross receipts, value-added, GST, personal property or other tax (including any interest and penalties) with respect to the transactions and payments under these Terms, other than taxes based on our net income, employees or real property. You agree to work with us and our Payment Partners to help us obtain any necessary withholding or royalty tax exemptions where applicable.
礬dϽ𣨱Ϥ˒d뤫ީ`åȥץ쥤ͨ`ӥṩ˰餤ṩ뤫ޤ˰ޤ͘ϡԼ˻Ťȡ֧BvȫƤΉ˰/ʹ˰t˰Ӂ˰GST˰Ӯb˰֤Ϥ˰ϢPߤޤ֧BȤͬ⤷ޤμ桢IT֤ϲӮb˻Ť˰ޤ͘ϡҪԴȪՅ˰֤ʹ˰˰ãԓϣȡä֧Ԯ뤿ᡢ缰ӵ֧Bѩ`ȥʩ`˅f뤳Ȥͬ⤷ޤ
- Notwithstanding the foregoing, all payments made by you to us under these Terms, whether directly or through a Payment Partner, will be made free and clear of any deduction or withholding, as may be required by law. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, you will pay such additional amounts as are necessary so that the net amount received by us after such deduction or withholding, will be equal to the full amount that we would have received if no deduction or withholding had been required. The payment of any taxes, charges or fees required to be deducted or withheld from payments due to us, and the filing of any information or tax returns with respect thereto, shall be your responsibility. Upon your reasonable request, we will provide you with any existing tax forms in our possession that would reduce or eliminate the amount of any such withholding or deduction for taxes.
ӛˤ餺Լ˻Ť͘ФȫƤ֧BֱӤ֧Bѩ`ȥʩ`餷ƤޤϡɤҪˏس֤ԴȪՅʤФޤ֧Bvس֤ԴȪՅ?ܩ``ԴȪՅ˰ߤޤޤޤҪϡ͘ϡԓس֤ԴȪՅ˵礬Iζ~س֤ԴȪՅҪƤʤе礬IƤȫ~ȵȤʤ褦ˡҪӽ~֧Bޤ֧B٤֧B~س֤ԴȪՅ뤳ȤҪ˰֤Ͻ֧BӤv֤ϼ{˰ϡ͘؟ΤȤޤ͘κĤҪՈˤꡢϡԓ˰ԴȪՅ֤Ͽس~p~֤ųԤ롢礬Фȴμ{˰͘ޤ
Content and Data
ƥļӥǩ`
Your content
͘Υƥ
- You retain ownership of all content that you contribute to the Services via Ƶ Studio, Ƶ Studio Classic, the Dataset API, the Tileset API, and the Uploads API, excluding any content that you receive from Ƶ ("Your Content").
͘ϡƵܤȡ륳ƥĤƵ StudioƵ Studio ClassicDataset APITileset APIUploads APIͨƤ͘`ӥȫƤΥƥĤИؤ֤ޤ͘ƥ
- Limited to the purposes of hosting Your Content so that we can provide the Services to you and, if you choose to make Your Content publicly available, making Your Content available for download and use by other users of the Services via the Ƶ Gallery, you hereby grant Ƶ a non-exclusive, worldwide, royalty-free, fully paid-up, transferable and sublicensable right and license to (and to engage service providers to) host, install, use, copy, cache, publish, display, distribute, modify, create derivative works, and store Your Content. This right and license enables Ƶ to host and mirror your content on its distributed platform. You warrant, represent, and agree that you have the right to grant Ƶ these rights.
礬`ӥ͘ṩ뤳ȤǤ褦͘ƥĤۥƥ뤿Ρӡ͘͘ƥĤһ˹뤳Ȥѡk볡ϡѲdz楮`餷Ʊ`ӥΤΥ``͘ƥĤ`ɤʹäǤ褦ˤ뤿줿ĿĤǡ͘ϡ͘ƥĤΥۥƥȩ`롢ʹáԩ`å塢ʾ䲼ɡӱФᣨӤˡФ`ӥṩߤä뤿ᣩηǶռġġʹϡȫBzgߡjɿܡ֥饤ܤʘӥ饤Ѳdz˸뤷ޤΘӥ饤ˤꡢѲdzϡɢץåȥե`ϤǤ͘ΥƥĤΥۥƥӥߥ`ФȤܤȤʤޤ͘ϡѲdzˤΘ뤹뤳Ȥ^ͬ⤷ޤ
- On termination of your account, Ƶ will make reasonable efforts to promptly remove from the site and cease use of Your Content; however, you recognize and agree that caching of or references to the content may not be immediately removed.
͘ΥȤˤϡѲdzϡȤ餪͘ƥĤ٤䤫͘ƥĤʹäֹ뤿κĤŬФޤ͘ϡƥĤΥå֤ϥƥĤؤβդֱųʤԤ뤳Ȥʶͬ⤷ޤ
Our content and third party content
ΥƥļӵߤΥƥ
- Other than Your Content, all content displayed on the site or accessible through the Services, including text, images, maps, software or source code, are the property of Ƶ and/or third parties and are protected by United States and/or international intellectual property laws. Logos and product names appearing on or in connection with the Services are proprietary to Ƶ or our licensors. You may not remove any proprietary notices or product identification labels from the Services.
͘ƥĤȤ˱ʾ롢֤ϱ`ӥͨƥǤȫƤΥƥģƥȡ؇եȥ֤ϥ``ɤߤޤϡѲdz漰/֤ϵߤǤꡢ/֤ϹʵĤ֪IJƲˤäƱޤ`ӥϤ֤ϱ`ӥvƱʾƷϡѲdz֤ϵΥ饤`Ǥ͘ϡ`ӥИ֪֤ͨƷʶ٥ȥ뤳ȤǤޤ
- Notwithstanding anything herein to the contrary, you agree to, and nothing shall restrict or limit, anonymization & creation by Ƶ of de-identified aggregated data? obtained through or derived from the Services as permitted by applicable law .
ԼΤȮʤ붨ˤ餺͘ϡmä뷨ɤˤSݤȤˏ`ӥͨȡä줿֤ϱ`ӥض줿sǩ`ζƵˤɤͬ⤷Ƽs֤ϸʤΤȤޤ
Feedback
ե`ɥХå
- You agree that we may freely exploit and make available any and all feedback, suggestions, ideas, enhancement requests, recommendations or other information you provide to us relating to the Services.
ϡ`ӥvƤ͘ṩȫƤΥե`ɥХåǥǿҪ롢ƊX֤Ϥ鱨ɤäṩ뤳ȤǤ뤳Ȥˡͬ͘⤷ޤ
Publicity
ڱ
- We're proud to have you as a customer. During the term of this agreement, you hereby grant us a worldwide, non-exclusive, royalty-free, fully paid-up, transferable and sublicensable license to use your trademarks, service marks, and logos for the purpose of identifying you as a Ƶ customer to promote and market our services. But if you prefer we not use your logo or name in a particular way, just let us know, and we will respect that.
ϡ͘ι˿ͤǤ뤳ȤȤƤޤԼڼС͘ϡ͘Ѳdzι˿ͤȤʶ𤷡Υ`ӥӤĿĤǡ̱͘ꡢ`ӥ?ީ`ӥʹä뤿ġǶռġʹϡȫBzgߡjɿܡ֥饤ܤΥ饤ŵޤ礬͘Υ֤ƤضηʹäʤȤϣ볡ϡޤǤ礯Ϥؤޤ
Account cancellation or suspension
Ȥȡֹ֤ͣ
- We don't want you to leave, but you may cancel at any time. However, we do not give pro-rated refunds if you cancel during the middle of a billing cycle.
ϡ͘ԼʤȤǤޤ͘ϤĤǤԼ뤳ȤǤޤ͘ڤ;ФǽԼ볡ϡϡ֤ˤBФޤ
- If you breach any of these Terms, the limited license granted to you hereunder automatically terminates, without notice to you and we may immediately without notice cancel or suspend your account. In addition, Ƶ may cancel or suspend your account for any reason by providing you 30 days' advance notice.
͘Լ`ϡԼ˻Ť͘˸뤵줿ĥ饤ϡ͘ˌ֪ͨʤԄӵĤ˽Kˤϡ֪ͨʤˡֱˤ͘ΥȤȡֹ֤ͣ뤳ȤǤޤޤƵϡ͘30ǰǰ֪ͨ뤳Ȥǡɤ鷺͘ΥȤȡֹ֤ͣ뤳ȤǤޤ
- Upon any termination of the limited license, you agree to immediately destroy any materials or other data or content provided by, downloaded from, or otherwise accessed through the Services.
ĥ饤ˤϡ͘ϡ`ӥˤṩ줿֤ϱ`ӥ`ɤ줿뤤ϱ`ӥͨƥ줿ϡΥǩ`֤ϥƥĤֱ뤳Ȥͬ⤹ΤȤޤ
- Upon cancellation or suspension, your right to use the Services will stop immediately. You may not have access to data that you stored on the site after we cancel or suspend your account. You are responsible for backing up data that you use with the Services. If we cancel your account in its entirety without cause, we will refund to you on a pro-rata basis the amount of your payment corresponding to the portion of your service remaining right before we cancelled your account.
ȡֹ֤ͣˤꡢ͘α`ӥäֱֹͣޤ礬͘ΥȤȡֹ֤ͣ͘ϡȤ˱椷ǩ`˥ǤʤϤޤ͘ϡ`ӥʹäǩ`ХååפΤޤ礬ɤʤ͘ΥȤȫȡϡϡ͘ΥȤȡǰΤ͘Υ`ӥβд沿֤ˏꤸ֧͘Bä֤ˤꤪ͘˷𤷤ޤ
Changes to services or terms
`ӥ֤ϹԼΉ
- We may modify these Terms and other terms related to your use of the Services (like our Privacy Policy) from time to time, by posting the changed terms on the site. All changes will be effective immediately upon posting to the site unless they specify a later date. Changes will not apply retroactively. Please check these Terms periodically for changes - your continued use of the Services after new terms become effective constitutes your binding acceptance of the new terms.
ϡȤˉҎsd뤳ȤˤꡢԼӤ͘ˤ뱾`ӥäv뤽Ҏsץ饤Х`ݥꥷ`ȣr뤳ȤǤޤȫƤΉϡդָϤȤ˒d줿rֱЄˤʤޤiĤmäޤԼΉڵĤ˴_JƤ¤ҎsЄˤʤäˤ͘`ӥ@Aä뤳Ȥϡ͘ˤ¤Ҏsξͬɤޤ
- We may change the features and functions of the Services, including APIs. It is your responsibility to ensure that calls or requests you make to the Services are compatible with our then-current APIs. We attempt to avoid changes to our APIs that are not backwards compatible, but such changes may occasionally be required. If that happens, we will use reasonable efforts to notify you prior to deploying the changes.
ϡʱ౾`ӥԼӻܤ뤳Ȥޤ͘ϡ͘`ӥˌФҪ֤Ҫ뤬ʱεδʱȻԤ뤳ȤȷΤޤϡԤΤʤʱΉܤ褦ŬޤΤ褦ʉʱ˱Ҫˤʤ볡Ϥޤγϡϡչǰˤ֪ͨ͘褦ĤŬޤ
Indemnification
- You agree to indemnify and hold harmless Ƶ and its subsidiaries, affiliates, officers, agents, partners, and employees from any claim or demand, including reasonable attorneys' fees, arising out of:
͘ϡƵKӤˤӻ硢vB硢ۆTˡѩ`ȥʩ`ӏITˌ¤Ո֤ҪĤoʿMäߤޤp뤨ʤȤͬ⤷ޤ
- Your use of the Services;
͘ˤ뱾`ӥ
- Your violation of these Terms or any terms associated with a Marketplace through which you acquire or use the Services;
Լ֤Ϥ͘`ӥȡäީ`åȥץ쥤vB헤Τ͘ˤ`
- Your End Users use of the Services in or through an application or service you provide;
͘ṩ륢ץꥱ`֤ϥ`ӥˤ롢֤Ϥͨ͘Υ?``ˤ뱾`ӥ
- Content you or your End Users submit, post to, extracts from, or transmit through the Services.
֤͘Ϥ͘Υ?```ӥͶ夷֤ϱ`ӥ֤ϱ`ӥͨŤƥ
Disclaimers
- As is," "as available" and "with all faults." YOU EXPRESSLY AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SITE AND ITS SOFTWARE, SERVICES, MAPS, AND OTHER CONTENT, INCLUDING ANY THIRD-PARTY SOFTWARE, SERVICES, MEDIA, OR OTHER CONTENT MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SITE OR ANY MARKETPLACES, ARE PROVIDED ON AN "AS IS", "AS AVAILABLE", "WITH ALL FAULTS" BASIS AND WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
F״ˡṩ줿״BǡӡȫƤǷꈤäơ ͘ϡ`ӥä͘΅g؟ΤФ뤳ȤʾĤͬ⤷ޤȁKӤ˱֤ϥީ`åȥץ쥤ˤϤͨṩ륽եȥ`ӥ؇ӤΥƥģߤΥեȥ`ӥǥ֤ϤΥƥĤߤޤϡF״ˡṩ줿״BǡȫƤǷꈤäơʾ֤aʾα^֤ϱNޤʤṩޤ
- No warranties. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MAPBOX DISCLAIMS ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MAPBOX OR THROUGH THE SITE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
^ʤȡmä뷨ɤˤSݤιǡƵϷʾ֤aʾȫƤα^ƷԡضĿĤΤmԡԭИؤηֺaʾα^ߤޤųޤ͘Ƶ֤ϱȤͨȡä^֤ϕˤ֤ϡԼʾĤ˶Ƥʤ^ɤޤ
- Website operation. MAPBOX DOES NOT WARRANT THAT THE SERVICES, INCLUDING ANY SOFTWARE, SERVICES, MAPS, OR CONTENT OFFERED ON OR THROUGH THE SITE OR ANY MARKETPLACES, OR ANY THIRD PARTY SITES REFERRED TO ON OR BY THE SITE WILL BE UNINTERRUPTED, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS AND DOES NOT WARRANT THAT ANY OF THE FOREGOING WILL BE CORRECTED.
֥ȲѲdzϡϥީ`åȥץ쥤֤ϱϤϱȤˤդߤΥϤǡ֤Ϥͨṩ륽եȥ`ӥ؇֤ϥƥĤ౾`ӥжϤʤȡ֤ϥ`륹ϤкҪؤǤʤȤ^餬뤳Ȥ^ޤ
- Non-Ƶ content. WHEN USING THE SERVICES YOU MAY BE EXPOSED TO USER SUBMISSIONS AND OTHER THIRD PARTY CONTENT ("NON-MAPBOX CONTENT"), AND SOME OF THIS CONTENT MAY BE INACCURATE, OFFENSIVE, INDECENT, OR OTHERWISE OBJECTIONABLE. WE DO NOT ENDORSE ANY NON-MAPBOX CONTENT. UNDER NO CIRCUMSTANCES WILL MAPBOX BE LIABLE FOR OR IN CONNECTION WITH THE NON-MAPBOX CONTENT, INCLUDING FOR ANY INACCURACIES, ERRORS, OR OMISSIONS IN ANY NON-MAPBOX CONTENT, ANY INTELLECTUAL PROPERTY INFRINGEMENT WITH REGARD TO ANY NON-MAPBOX CONTENT, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY NON-MAPBOX CONTENT.
DzѲdz楳ƥġ`ӥʹäʡ͘ϡ``Ͷ弰ӤεߤΥƥģDzѲdz楳ƥġˤ餵ԤꡢΥƥĤһϡȷĵġ襤ġ֤ϤκäޤʤΤǤԤޤϡDzѲdz楳ƥĤϤޤʤ״ˤƤ⡢ѲdzϡDzѲdz楳ƥģDzѲdz楳ƥĤˤ벻ȷꡢ䡢DzѲdz楳ƥĤv֪IJƲֺ֤ϷDzѲdz楳ƥĤʹäνʧʤޤߤޤˤĤ֤ϤvΤޤ
- Accuracy. MAPBOX DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES, ANY MARKETPLACES, OR ANY THIRD PARTY SITES REFERRED TO ON OR BY THE SITE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
ȷԡѲdzϡ`ӥީ`åȥץ쥤֤ϱϤϱȤˤդߥȤʹ֤ʹývơȷԡȡm֤ϤεDZ^֤ϱФޤ
- Driving directions. DRIVING CAN BE DANGEROUS, AND USE OF OUR APIS IS ENTIRELY AT YOUR OWN RISK. THE INFORMATION PROVIDED BY OUR DIRECTIONS API AND OPTIMIZED TRIPS API IS NOT INTENDED TO REPLACE THE INFORMATION PRESENTED ON THE ROAD. IN THE EVENT THAT THE INFORMATION PRESENTED ON THE ROAD (FOR EXAMPLE, BY TRAFFIC LIGHTS, TRAFFIC SIGNS, OR POLICE OFFICERS) DIFFERS FROM INFORMATION PROVIDED BY THE API, DO NOT RELY ON THE API. YOU AND YOUR USERS MUST OBSERVE ALL TRAFFIC LAWS WHILE USING THE SERVICE. IF YOU USE THE DIRECTIONS API OR OPTIMIZED TRIPS API IN AN APPLICATION OR SERVICE THAT YOU PROVIDE TO END USERS, YOU MUST DISCLOSE THIS POLICY TO YOUR USERS.
\ܞָʾ\ܞΣꓤʈϤꡢAPIʹäϤäѤ餪͘ΥꥹФޤDirections APIOptimized Trips APIˤṩϡ·Ϥ˱ʾäQ뤳ȤƤޤ·Ϥ˱ʾСźřCͨR֤Ͼ٤ˤΣAPIˤṩȮʤϡAPIʤǤ͘Ӥ͘Υ``ϡ`ӥʹСȫƤνͨҎؤʤФʤޤ͘?``ṩץꥱ`֤ϥ`ӥˤDirections API֤Optimized Trips APIʹäϡ͘ϡᘤ͘Υ``_ʾʤФʤޤ
- Harm to your computer. YOU UNDERSTAND AND AGREE THAT YOU USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN SOFTWARE, SERVICES, MAPS, OR CONTENT THROUGH THE SITE, ANY MARKETPLACES, OR ANY THIRD PARTY SITES REFERRED TO ON OR BY THE SITE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM) OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR USE.
͘Υԥ``ˌ͘ϡ͘βӥꥹ˻Ťȡީ`åȥץ쥤֤ϱϤϱȤˤդߥȤͨեȥ`ӥ؇֤ϥƥĤʹáϥ`ɤФ֤Ϥηȡä뤳ȡӡΥ`֤ʹäˤä뤪͘βƲ͘Υԥ``?ƥߤޤ֤ϥǩ`ʧˤĤƅgΤȤ⤷ͬ⤷ޤ
- Jurisdiction. CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN SUCH A JURISDICTION, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. THE LIMITATIONS OR EXCLUSIONS OF WARRANTIES, REMEDIES, OR LIABILITY CONTAINED IN THESE TERMS APPLY TO YOU TO THE FULLEST EXTENT SUCH LIMITATIONS OR EXCLUSIONS ARE PERMITTED UNDER THE LAWS OF THE JURISDICTION IN WHICH YOU ARE LOCATED.
һηϡaʾı^֤һΓpųSݤޤ͘Τ褦ʷ˾סƤϡӛų֤ȫ֤һ͘mäʤϤꡢ͘ӤΘФϤޤԼҎ뱣^Ȝg֤Τ֤ųϡ͘ڤ뷨ηɤ˻Ťԓ֤ųJιǤ͘mäޤ
Limitation of liability
Τ
- Limitation of liability. UNDER NO CIRCUMSTANCES, AND UNDER NO LEGAL THEORY, INCLUDING NEGLIGENCE, SHALL MAPBOX OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS OR SUPPLIERS, BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR USE OR COST OF COVER) ARISING OUT OF OR RELATING TO THESE TERMS OR THAT RESULT FROM YOUR USE OR THE INABILITY TO USE THE SERVICES, THE SITE, OR A MARKETPLACE, INCLUDING SOFTWARE, SERVICES, MAPS, CONTENT, USER SUBMISSIONS, OR ANY THIRD PARTY SITES REFERRED TO ON OR BY THE SITE, EVEN IF MAPBOX OR A MAPBOX AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ΤƵ֤ϤvB硢ՈؓIߡITˡ֤ϵߥѩ`ȥʩ`ϹoߤϡƵ֤϶Ƶژؤ줿ߤpοԤˤĤ֪餵ƤϤǤ⡢ԼvB롢֤ϱ`ӥȡϥީ`åȥץ쥤ϤϱȤˤդ륽եȥ`ӥ؇ƥġ``Ͷ塢֤ϵߥȤߤޤΤ͘ˤʹʹòܤ롢egӵġġYġ֤ϑPēp桢ǩ`ʹäΆʧ֤ϲMäߤޤˤĤʤ״rˤƤ⡢ޤ^ʧतʤ뷨ՓˤƤ⡢؟Τؓޤ
- Limitation of damages. IN NO EVENT SHALL THE TOTAL LIABILITY OF MAPBOX OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS, LICENSORS, OR SUPPLIERS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS THE SERVICES OR YOUR USE OF THE SITE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE) EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100 USD) OR FEES PAID OR PAYABLE BY YOU TO MAPBOX HEREUNDER IN THE TWELVE MONTHS PERIOD PRIOR TO THE DATE ON WHICH THE DAMAGE OCCURRED.
pʤϤ⡢Լ`ӥ֤ϱȤΤ͘ˤä֤ϤvBȫƤΓppʧVsО飨^ʧߤޤ^֤ϤΤ˻ŤޤˤĤƤΡƵ֤ϤvB硢ՈؓIߡITˡϵߥѩ`ȥʩ`饤`ϹoߤΤ͘ˌ؟Τξt~ϡ100ץɥ롢֤ϓpkդǰ12g˱Լ˻Ť͘鶶Ƶ֧B줿֤֧B٤ϽΤ줫ߤ~ʤΤȤޤ
- Claim period. YOU AND MAPBOX AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF THESE TERMS OR RELATED TO MAPBOX MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
Ոg͘ӶƵϡԼơ֤϶ƵvBȫƤVϡVΰk1ڤ_ʼʤФʤʤȤ˺⤷ޤΈϡԓVϟoޤ˄ޤ
Digital Millennium Copyright Act compliance
ǥߥ˥ط
- If you are a copyright owner or an agent thereof, and believe that any user submission or other Ƶ content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
֤͘ϤδˤǤꡢ``Ͷ֤ϤβѲdzΥƥĤ͘ؤֺƤжϤϡ͘ϡ¤ˤṩ뤳Ȥˤꡢǥߥ˥طDMCA˻Ť֪ͨ뤳ȤǤޤԔϡ17 U.S.C 512(c)(3)դƤ
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on Ƶ are covered by a single notification, a representative list of such works from Ƶ;
ֺ줿ŤռĘߤΤж뤳Ȥژؤ줿ߤ֤ϵӵֺ줿ŤƷض֤ϡһĤ֪ͨѲdzˤ븴ƷȤ볡ϡѲdz椫εƷδĤʥꥹ
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Ƶ to locate the material;
ֺƤֺ֤ΌǤŤ졢ȥ٤֤Ϥˌ륢ބȤ٤ضӡѲdz椬Ìk뤳ȤܤȤ뤿˺Ĥʮ֤鱨
- Information reasonably sufficient to permit Ƶ to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address;
ꤷƤ뵱ߤȲѲdz椬ȡ뤳ȤܤȤ뤿˺Ĥʮ֤鱨ס绰šӡʹÿܤʳϵӥ`?ɥ쥹ȣ
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
ꤷƤ뵱ߤ餬ꤷƤ줿ˤ뵱Ìʹäߡδ֤ϷɤˤϤƤʤȳόgжϤּγ
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
֪ͨ˼ؤ줿鱨ȷǤꡢ^ˌ뷣ˏȤȤơꤷƤ뵱ߤϡֺ줿ŤռĘߤΤО餹뤳ȤژؤƤּγ
- Please email your notification to the Legal Department at copyright@mapbox.com
֪ͨ͘ϡDZٰdz.dzޤǷ`ŤƤ
Additional terms
- You agree to keep the contact information associated with your Ƶ account current and complete.
͘ϡ͘βѲdz楢Ȥv鱨¤ȫά֤뤳Ȥͬ⤷ޤ
- You may not encourage others to violate these Terms, including by selling products or services that would violate these Terms if the products or services are used in their intended manner.
͘ϡԼ`褦ߤˊX뤳ȤϤǤޤƷ֤ϥ`ӥԓߤ뷽ʹä줿Ϥ˱Լ`뤳ȤȤʤƷ֤ϥ`ӥӤ뤳Ȥߤޤ
- You may not take any action that improperly decreases the fees that you owe us (e.g., create multiple accounts for the purpose of not exceeding the monthly free usage credits). In the event that we discover any such misuse, you agree that we may (in addition to all other remedies) charge you for all fees that you should have paid if you had not improperly used our Services.
͘ϡˌƤ͘Ͻ˼ОФȤϤǤޤ¤å쥸åȤʤȤĿĤȤơΥȤɤȣ礬벻äkϡϡȫƤξȜgä˼Ӥ͘α`ӥäʤäȤФ֧͘B٤ǤäȫƤϽ͘Ǥ뤳Ȥˡͬ͘⤷ޤ
- Upon written notice to you, we may (or may appoint a nationally recognized certified public accountant or independent auditor to) audit your use of the Services to ensure it is in compliance with these Terms. Any audit will be conducted during regular business hours, no more than once per 12-month period and upon at least 30 days prior written notice (except where we have reasonable belief that a violation of these Terms has occurred or is occurring), and will not unreasonably interfere with your business activities. You will provide us with reasonable access to the relevant records and facilities.
ϡ͘ˌˤ֪ͨˤꡢ͘ˤ뱾`ӥӶƵեȥäԼؤƤ뤳Ȥ_J뤿ᡢԓäOˤ루֤ϡФ碌뤿ȫĤJ줿JӋʿ֤϶Oˤָ룩ȤǤޤOˤϡ30ǰǰΕˤ֪ͨˤ꣨礬Լ`k֤ϰkƤȺĤжϤϤޤ12g1ؤޤȤơͨΆӘIrgФФ졢͘IӤ˷ʤΤȤޤ͘ϡˌvBӛhʩOˌĤʥṩޤ
- You shall not assign these Terms or any right, interest or benefit hereunder without the prior written consent of Ƶ, which may be withheld for any reason or no reason at all. Ƶ may assign (i) these Terms to an affiliate, (ii) these Terms or any right, interest or benefit hereunder to a third party in connection with a collection proceeding against you, and (iii) these Terms in their entirety to its successor in interest pursuant to a merger, acquisition, corporate reorganization, or sale of all or substantially all of that partys business or assets to which these Terms relate. These Terms shall benefit Ƶ and its successors and assignees.
͘ϡƵΕˤǰͬʤˡԼ֤ϱԼ˻ŤϱjɤʤΤȤͬϡɤ鷺֤ɤʤ뤳ȤǤޤƵϡ(i)ԼvBˌ(ii)Լ֤ϱԼ˻Ťϱ͘ˌ־AvBƵߤˌKӤˡ(iii)ρ㡢I֤ϱԼvB뵱ԓߤIYbȫόg|ȫΉȴ˻ŤԼȫƵγо@ˤˌjɤ뤳ȤǤޤԼϡƵKӤˤγо@˼jˤȤʤޤ
- These Terms are governed by and construed in accordance with the laws of New York, without giving effect to any principles of conflicts of law. Any action arising out of or relating to these Terms must be filed in the state or federal courts of New York, New York, USA, and you hereby consent and submit to the exclusive personal jurisdiction and venue of these courts for the purposes of litigating any such action.
Լϡ˥``ݤηɤ˜ʒͬˏäƽዤޤεִvԭt]ޤԼ֤vBVAϡ˥``ݥ˥``ݲ֤Bˤ𤵤ʤФʤ餺͘ϡԓVA𤹤ĿĤǡβΌČ˹ݠؼӲеؤͬ⤷˷ޤ
- A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of Ƶ to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Ƶ reserves all rights not expressly granted to you.
Լ헤ϡԓ헤ܤФ뵱ߤYˤ^ˤäƤΤ߷ŗ뤳ȤǤޤƵԼΤ줫Θ֤헤ʹ֤ψФʤȤϡԓ֤헤ηŗɤޤƵϡ͘ʾĤ˸뤵ƤʤȫƤΘޤޤ
- If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. Headings are for convenience only and have no legal or contractual effect.
ԼΤ줫Ҏ`o֤ϣɤ鷺ƈвܤжϤ줿ϡԓҎϱԼx뤳ȤǤȤߤʤ졢ФҎЄԼӏƈпԤӰ푤뤨ޤҊϱˤΤߤĿĤȤ֤sϤ΄Фޤ
- You agree that no joint venture, partnership, employment, or agency relationship exists between you and Ƶ as a result of these Terms or your use of the Services. You further acknowledge no confidential, fiduciary, contractually implied, or other relationship is created between you and Ƶ other than pursuant to these Terms.
͘ϡԼ֤ϱ`ӥΤ͘ˤäνY͘ȶƵg˥祤?٥`Mϡá֤ϴvSڤʤȤͬ⤷ޤ͘ϤޤԼ˻ŤΤ͘ȶƵgܱvSӚvSaʾsvS֤ϤvSOʤȤ_Jޤ
- The Terms are made in both English and Japanese, and the prevailing version shall be the one in English in case of conflict between the two languages.
ԼӢZձZIɤƤꡢIZִϤӢZȤޤ
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Privacy & Security FAQ
Last Updated: ?Aug 22, 2023
Ƶ provides a location data platform that powers maps and location services. Ƶ provides SDKs (software development kits) and APIs (application programming interfaces), which businesses and developers use to incorporate Ƶ mapping and navigation technologies into the licensed applications and websites they make. The SDKs contain libraries of software code which are incorporated into a customers licensed application or website. These libraries of software code facilitate API requests to Ƶs location data platform (which is a backend data server, hosted in the cloud (AWS-US)) which then responds with map and location content to the customers application or website.
In addition, Ƶ offers an on-premise version of its location data services, called Atlas.
No. Ƶ does not sell personal data.
No. For customers on a monthly active user (MAU) billing model, Ƶ maintains counts of MAUs for billing purposes only. Ƶ does not (and cannot) track an end users activity across billing cycles and does not build targeted profiles with the data processed through its products/services.
Ƶ applies the principle of data minimization to product development and operations in an effort to collect only limited ?data ?from ?the ?outset. Ƶ ?operates ?a ?number ?of ?technical ?and ?organization measures regarding the limited personal dataset that we process, such as strict access controls and prompt deletion of raw log files that contain IP addresses and billing IDs. Ƶ deploys regular ID rotation and 1-way hashing for billing IDs, which must be retained for accounting and billing purposes, to minimize the ability ?to ?track ?user ?requests over time. Billing ?IDs ?are ?not ?transmitted with ?unrelated ?events, ?further reducing ?the ?feasibility ?of ?correlating ?a ?users ?activities ?over ?time. ?In ?addition, Ƶ?operates ?strict anonymization procedures, such as clipping traces, for telemetry events that send location data.
Communication through the Internet requires the presence of IP addresses, which specify each transmissions origin and destination. When end users engage with applications that access Ƶ products/services through the Internet, the end user necessarily discloses their current IP address to one or more Ƶ servers. IP addresses are retained in cloudfront logs for 30 days for billing and customer usage reporting, unless involved in an ongoing security, anti-fraud, or misuse investigation.
Ƶ receives location data when a Ƶ customers end users uses a licensed application that incorporates Ƶ mobile SDKs and the end user has authorized the licensed applications use of the end users device location via their mobile phone or device operating system.
Location data includes fields such as latitude and longitude, altitude, horizontal and vertical accuracy, a session ID rotating every 24 hours, and origin IP address (as would any Internet communication). The IP address that accompanies location data is retained at the load balancer (where it is used for security and PUBLISHED: Aug 22, 2023/legal/legal-faq Ƶ Customer FAQ, Page 3billing purposes and discarded after 30 days). This IP address is not forwarded to the location telemetry processing pipeline. Location data is encrypted in transit and at rest, and is subject to the principle of least access, with the minimal number of personnel and processes having access to it in its pre-aggregated form.
In the location data anonymization pipeline, the location data is then anonymized by clipping off the origin and destination of the trip and further dividing the trip into segments, which cannot be reassembled. The anonymized location data is then used to improve Ƶ mapping products, including the Traffic and Movement data products.
In AWS in the United States. However, for performance purposes, Ƶ regularly caches content on its AWS content delivery network (CDN) located in various regions. Ƶ employees who work for Ƶ wholly-owned subsidiaries may access personal data from the countries where they work in order to support, develop and provide Ƶ products/services.
No. Ƶs products/services store and serve source data from an AWS primary region in the US. As noted above, data is cached and served out of various regions outside the US for performance reasons, however Ƶ cannot serve its data from one limited geographic region. To comply with GDPR and safeguard transfers to the US and other countries, please see Ƶ's DPA, Schedule C, which includes the Standard Contractual Clauses released in 2021 by the European Commission.
Yes. Ƶ carefully scrutinizes the personal data it processes within its engineering lifecycle, which includes conducting a privacy review for new (or changed) processing activities. Ƶ follows privacy-by-design principles and works diligently to limit the personal data it processes from the outset. A DPIA is conducted in any situation in which processing of personal data may be considered high risk and not able to be accomplished in a lower risk manner.
Ƶ runs a global data protection program designed to operate in compliance with applicable global privacy laws, including: VCDPA (Virginia, USA), UCPA (Utah, USA), UK-GDPR (UK), TIPA (Tennessee, USA), TDPSA (Texas, USA),PIPEDA (Canada), MTCDPA (Montana, USA), LGPD (Brazil),IDPL (Iowa, USA), ICDPA(Indianna, USA), GDPR (Europe), CTDPA (Connecticut, USA), CCPA and its implementing regulations including CPRA (California, USA), CPA (Colorado, USA), and APPI (Japan), among many other important jurisdictions.
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Ƶs privacy program is based on privacy by design, which includes monitoring for upcoming privacy laws and regulations to assess whether its practices may need to be adjusted to maintain compliance; product/service privacy reviews; data breach response processes; and operationalized technical and organizational measures designed to ensure the security of the personal data it receives including: security audits and SOC2 certification; anonymization & pseudonymization of personal data (where applicable); strict access control with logging; limited data retention periods.
Yes. Ƶ is SOC2 Type 2 certified with a summary SOC3 report available for customer review. In addition, Ƶ earned and maintains Trusted Information Security Assessment Exchange (TISAX) and ISO 9001 certifications. Upon request and execution of an NDA, Ƶ may share a copy of its latest SOC2 report.
Ƶ welcomes any further questions you may have regarding its ongoing commitment to privacy and data security. Please contact Ƶs privacy office at privacy@mapbox.com.
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